When trying to send messages in chat and you see the screen below, it means that you might have shared personal contact information before a fully refundable pre-payment for the booking was made.
To restore the functionality to send any message you would like, do make a fully refundable pre-payment for the booking with the Backer.
This payment will be fully refunded or transferred to any other Backer of your choice if you feel the current one is not suitable after a meet and greet. Tap here to read more about what the benefits are and why it is safer to make a pre-payment before sharing your personal contact information.
Do contact us if you feel our AI system made a mistake.