What is withdrawable and non-withdrawable balance?

Balance in your wallet can be withdraw to your preferred payout methods.


Withdrawable Balance - These are available balance in your wallet that are withdrawable, it includes funds from jobs, refunds as well as cancellations from bookings.


Non-Withdrawable Balance - These are balance in your wallet that are not available to be withdraw at the moment, it includes

  • on-going bookings
  • first booking without a review (a review is required for your first booking)
  • bookings without reviews and are still within the 2 day dispute period
  • held jobs that have been disputed
  • held jobs from suspicious activities.


*It may take up to 7 working days on first time withdrawal/payout to verify account details.

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