Why PetBacker need the service fees?

PetBacker exists to make it easier to have a dog, cat or other pets in your life. Running the business—including world-class customer support, a team of trust and safety experts, and an innovative and secure platform used by thousands of pet lovers every day—requires ongoing funds. These standard service fees, which remain at or below industry norms, help allow PetBacker to operate and continually improve to meet the needs of our growing community.

Pet sitters, dog walkers and pet service providers are the cornerstone of our business—without their passion, hard work, and devotion to providing amazing pet care, we wouldn't be here. We're here to provide ongoing support, educational opportunities, and to help each individual grow their business—and we’re in it for the long haul. These fees help us do that, along with facilitating PetBacker’s customer support, trust and safety coverage, and important site maintenance and product improvements. They also help cover benefits for sitters and pet service providers, including the costs of processing payments and ongoing promotion of pet services on PetBacker.

You might also be interested in

How much are the service fees

What are the terms of use?