Be considerate to the Pet Host who might have other jobs to do like dog walking, they might require extra fees to cover their time. You will be charged a fee by Pet Host if you choose to pick-up your pet after 11.59am. We however think a Pet Host should not over charge any Owner for no more than a full night fee for less than 12-hours over time period. They are however pet hosts who are flexible and would not charge you any extra fees. Please discuss with them before making your final payment. Only Extend and re-Book the Stay on PetBacker to ensure full insurance coverage. For Boarding, our Insurance will only cover your Pet from 12.01pm to 11.59am of the following day if it is not extended on PetBacker.
Drop-offs and pick-ups for day-care can be made within an 8 hour timeframe. Any pets which are not picked up within this period (8 hours) may be incur additional fees from the pet sitter. Only Extend and re-Book the Stay on PetBacker to ensure full insurance coverage. For day-care, our Insurance will only cover your Pet for the 8 hours period.
*Booking on PetBacker again will also entitle you to discount vouchers for every 5th stay.
For how to extend or to book a sitter/backer again, please refer to the following link to help you out: